Terms of service
1. Acceptance of Terms
By accessing or using the Salatkom website (the “Site”) and services, you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree with these Terms, please do not use our Site or services.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms periodically.
3. Use of the Site
- Eligibility: You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you meet this age requirement.
- Account: To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use the Site for any unlawful or prohibited activities, including but not limited to:
- Violating any local, state, national, or international law.
- Hacking, disrupting, or interfering with the Site’s security or functionality.
- Transmitting any viruses, malware, or harmful code.
- Engaging in any fraudulent, deceptive, or misleading activities.
4. Orders and Payment
- Order Acceptance: All orders placed through the Site are subject to our acceptance. We may, at our discretion, refuse or cancel any order for any reason.
- Pricing: All prices are listed in Riyal and are subject to change without notice. We strive to display accurate pricing, but errors may occur. In such cases, we reserve the right to cancel or refuse any order placed at an incorrect price.
- Payment: We accept Visa, Master Card, stripe, Cash on delivery. By providing your payment information, you authorize us to charge the applicable payment method for your order.
5. Shipping and Delivery
- Shipping: We offer shipping to Saudi Arabia. Shipping times and costs will be provided at checkout. We are not responsible for delays caused by shipping carriers or customs.
- Delivery: Risk of loss and title for items purchased pass to you upon delivery. It is your responsibility to inspect the package upon delivery and notify us of any issues.
6. Returns and Refunds
- Returns: We accept returns within 3 days of delivery, provided the item is in its original condition and packaging. To initiate a return, please contact us at info@salatkom.com.
- Refunds: Refunds will be processed within 7 days of receiving the returned item. Refunds will be issued to the original payment method.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of salatkom or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Salatkom and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Site or services.
9. Indemnification
You agree to indemnify, defend, and hold harmless Salatkom, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Site or services.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
11. Dispute Resolution
Any disputes arising out of or related to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], rather than in court, except that you may assert claims in small claims court if your claims qualify.