Shipping
Delivery times vary depending on your location and the shipping method chosen. Typically, domestic orders are delivered within 3-7 business days, while international orders take 7-14 business days.
Yes, we offer international shipping to many countries. Shipping fees and delivery times will depend on the destination. Please check our shipping policy for more details.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.
Shipping costs vary based on the destination, weight, and dimensions of the package. The shipping fee will be calculated and displayed at checkout.
We partner with reliable carriers such as DHL, FedEx, UPS, and local postal services to ensure your order is delivered safely and on time.
If you need to change your shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.
Payments
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), bank transfers, and digital wallets (PayPal, Apple Pay, Google Pay).
Yes, our website uses secure encryption technology to protect your personal and payment information. Your credit card details are never stored on our servers.
Yes, we accept bank transfers. Please select the bank transfer option at checkout and follow the instructions provided. Your order will be processed once the payment is confirmed.
Currently, we do not offer payment plans or financing options. Full payment is required at the time of purchase.
Returns
We offer a 30-day return policy on most products. Items must be returned in their original condition and packaging. Some items may be subject to restocking fees. Please contact our customer support team to initiate a return.
o return an item, please contact our customer support team to obtain a Return Merchandise Authorization (RMA) number. Include the RMA number with your return package and ship it to the address provided.
Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.
Once we receive your return, it will be inspected and processed within 5-7 business days. You will receive an email notification once your return has been processed.
Yes, exchanges are allowed within the 30-day return period. Please contact our customer support team to arrange an exchange.
If you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions on how to return the item for a replacement or refund.
Refunds will be issued to the original payment method used at the time of purchase. Depending on your bank, it may take 5-10 business days for the refund to appear in your account.
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